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+27 011 425 0146
ROM – Remote Off-Site Monitoring


The system we utilise to monitor our client’s site, is a highly scalable application, allowing local and remote control of any CCTV system, from an entry level system with a small amount of cameras, to a large installation with multiple cameras.  We are able to convert existing analogue based CCTV systems to digital remote monitoring systems without current equipment obsolescence.  All these, at a cost effective rate. The cameras, alarm sensors and detectors that are located at the client’s site, connects to CCTV transmission equipment.

Our command centre provides audible and visual notification of alarms.



When an alarm sensor is set off, the digital images of what has generated the alarm is transmitted to our Command Centre. The operators then respond to the alarm as per the agreed alarm procedures i.e. audio challenge to warn off intruders through bidirectional audio link, contact the relevant emergency service, patrol the site and more.  If an emergency service is contacted, the operators remain in contact with the emergency service to describe the situation in real time.



Routine site patrols are conducted by our command centre



Interactive monitoring takes the role of video verification a step further.  It provides an interface platform between the client and its employees and our command centre operators.  At just a “press” of an attention button, the client and its employees are instantly connected, through an audio and video link, to our command centre.


Our Philosophy

Our philosophy is founded on the principles of customer service, leading to growth and customer satisfaction. We do this by becoming fully involved in our clients’ projects, from site surveys, to systems design and commissioning, training and comprehensive maintenance.

This dedication from our side ensures a satisfied client who has peace of mind.


Mission Statement

It is our mission to provide an uncompromising first world Remote Monitoring service,

which will assist with loss-control and crime prevention

to clients who are serious about their security risks.




Remote Off-Site Monitoring has the vision to be a dynamic world-class supplier of security-related

services for the benefit of all our stakeholders.

About ROM

About ROM

1997- Raw fire security was established


Operation Started

1999 1st February Raw fire & security Started operation Out of the house 33 rust de Winter. street Lakefield Benoni The company consisted of the owners Roy& Elsabe, 2 technicians and two assistants and two clients.

First business property

First business property

2000 – They bought their first business property 52 Windermere drive farrarmere benoni 



2002 – Installation alone was no longer good enough so they then started incorporating maintenance contracts to keep the CCTV systems up to date and in working condition 

Remote off-site monitoring was established

Remote off-site monitoring was established

2004- Remote off-site monitoring was established and was the first fully functional Off-site monitoring facility in south Africa – ROM was started as they noticed just having CCTV system was no longer effective enough ( Being the first monitoring control room came with its own challenges and a lot of trial and error and investigation, Roy spoke to local and international suppliers They first tried DVIP as a system that was unsuccessful they then tried viconet yet another unsuccessful trial they then came across HIETEL which was the most stable and effective in the analogue space  ROM control room consisted of 3..Read More



2005- VOIP was incorporated to communicate with people on-site and to make everyone aware that the site is monitored 

Car track

Car track

2007- Car track and personal tracking was integrated into our monitoring


Gate Control

2009- Gate Control was designed and implemented for better security to clients This is where the site is opened and closed, locked and unlocked remotely

Smoke clock/pepper gas implemented

Smoke clock/pepper gas implemented

2010- Smoke clock/pepper gas implemented for a higher level security for client, this is where there Rom found there is a delay in from once a threat is identified to the armed response arrives on-site so our technical team installed a smoke machine so that once an intruder enters a high-value area our controllers sets of the smoke machine thus impairing the intruders vision and ultimately protecting goods 


Point of sales

2011- Point of sales was integrated as ROM discovered that a lot of theft was taking place at point-of-sale so this is where we overlay till information onto security system and control information 

Fire system monitoring

Fire system monitoring

2012- Fire system monitoring, ROM then discovered that Fire is a great risk for our clients and just simply installing the detection system was no longer good enough we then stared Fire monitoring where we install detection systems and monitor them our fire detection and monitoring system analyze information and can predict a fire within 6 months according to climate and temperature and changes 2013- A second business property bought next door 


Weighbridge monitoring

2014- Weighbridge monitoring, ROM then noted that clients greatest risk and loss occurred at weighbridge they then designed a system to remotely interface to weighbridge scale information onto cctv system ROM then audits scale operators and once they ROM is satisfied they will allow access for driver to exit 

Automated number plate recognition

Automated number plate recognition

2016- ANPR Automated number plate recognition then implemented and controlled by ROM, this is where cameras automatically read and captures License plate information using this information the control room can then grant or deny access this is also linked to the NATUS that gives ROM access to information such as stolen or wanted vehicles


Video Analytics

2017- Video Analytics have improved and this makes monitoring more effective as the cameras are now also replacing motion sensors as the camera has a tripwire/ sensor sending an alarm to the control room no longer do we need to link the alarm to a camera 


AI monitoring

2018- AI monitoring is busy changing the game as we can now allow or deny access according to facial recognition we can also do a facial search on an intruder or certain person or search according to certain characteristics

monitoring over 2500 cameras

monitoring over 2500 cameras

2019- Trend Analysis we can now monitor large groups as a heat map is formed and once a person enters an area that is not of the normal alarm is sent to our control room  2019- ROM is the first installers of people counting AI cameras in South Africa  ROM has grown to around 150 employees consisting of 13 technical teams and around 55 controllers currently monitoring over 2500 cameras we take pride in bringing our clients the best and latest in security solutions  ROM has a rich history in installing and developing solutions this sets ROM out as the..Read More


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52 Windermere Drive, Farrarmere, Benoni 1501

+27 011 425 0146

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